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Material Resource Planning and Manufacturing Management Software




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Support Policy - CartonRun

Subscription Levels and Support Hours

Basic

Support hours: Monday – Friday 10am–4pm AEST (unless otherwise stated in your agreement).

Professional

Support hours: Monday – Friday 9am–6pm AEST (unless otherwise stated in your agreement).

Enterprise

Support hours: Monday – Friday 6am–6pm AEST (unless otherwise stated in your agreement).

Please talk to the CartonRun sales team at sales@CartonRun.com if you require specific support arrangements that will suit your business and participants.


CartonRun support team will make best efforts to respond to your support inquiries within 4 business hours.

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